Frequently Asked Questions
Everything you need to know about your custom PC experience.
How long will it take to build and ship my custom PC?
Standard lead times for custom-built systems vary based on component availability and testing requirements, typically ranging from 5 to 10 business days before shipping.
What kind of warranty comes with my MAINGEAR system?
Every MAINGEAR system includes a comprehensive 1-year warranty covering parts and labor, with optional extensions available for up to 3 years of total coverage.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Please note that international orders may be subject to additional customs duties, taxes, and import fees depending on your location.
What is your return policy?
We offer a 30-day return policy for most systems and components. Returned items must be in their original packaging and may be subject to a restocking fee.
Can I upgrade my PC in the future without voiding the warranty?
Yes, MAINGEAR systems are designed to be user-upgradeable. Standard upgrades like adding RAM or storage will not void your warranty, provided no damage is caused during the process.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through our partners to help you build your dream setup.